Care & Warranty

BEAUTIISOLES By Robyn Shreiber sources the finest materials for their products. Each shoe is carefully crafted in Italy to ensure the highest quality standards of both materials and craftsmanship. Recommended guidelines for product care:

- Suede should be cleaned with a suede brush and leather products should be cleaned with a soft cloth or taken to a professional leather cleaner.

- For optimal storage of shoes, please fill shoes with tissue paper while storing to protect the shape of the shoe and protect from humidity.

- To ensure color longevity, keep shoes out of direct light, heat and rain. If shoes are exposed to moisture, shoes should be dried immediately.

Please contact BEAUTIISOLES at customerservice@beautisoles.com to answer any additional questions you may have regarding care, warranty or repair assistance.

Shipping

DOMESTIC SHIPPING
POLICY:
Orders ship from Miami, Florida- USA
Orders must be placed by
1 p.m. ET Monday-Friday to ship the same day.

Orders placed on weekends, or after 1 p.m. ET on weekdays, will ship on the next business day.

**Monday-Friday
Deliveries

-Free UPS Ground: 5-7 business days.
-$25 : UPS 2nd Business
Day
(If ordering before 1pm EST)
-$45: UPS Next Business
Day
(If ordering before 1pm EST)

**Saturday deliveries
-
$45 UPS 2nd Day Saturday
Delivery. Order by 1pm EST on Thursday.
-$65 UPS Next
Day Saturday 
Delivery: Order must be placed before 1pm EST on Friday.

RETURNS/EXCHANGES:
Within 30 days of your purchase, e-mail us your BSoles order# and items to be returned at customerservice@beautiisoles.com and we will send you a free return label if the items have not been worn.
Please only try the shoes on a carpeted area to avoid damaging the outsole.
Please advise of the reason for the return, as we value your feedback.

INTERNATIONAL CUSTOMERS
Contact us at: customerservice@beautiisoles.com

Returns

BEAUTIISOLES by Robyn Shreiber will gladly accept a return of your unworn item within 30 Days of your original purchase.

Shoes must be unworn and in original condition. To ensure shoes are returnable, only try your shoes on a carpeted surface.

Worn items and orders outside the U.S. are non-refundable.

Email customerservice@beautiisoles.com with your name, order number which starts with BSOLESxxxxx, reason for the return (we appreciate your feedback), and the items you wish to return. A post office label will be emailed to you, free of charge.

Please apply it on the box and drop it at your local post office.